Generator Service

Residential Generator Service in Pike County

American Heating & Cooling keeps Pike County comfortable through storm season with generator services they can trust. From the initial evaluation and installation to routine maintenance, our technicians are happy to help you keep the power on.

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Are You Ready For the Next Kentucky Storm?

When the power goes out in Eastern Kentucky, it doesn’t always come back quickly. The storms can be powerful here, and given the rural nature of much of this region, it may take power crews days or even weeks to get everyone back online. That’s why American Heating & Cooling strives to protect local families by installing, maintaining, and repairing residential generators.

Having a standby generator in place at your home offers wonderful peace of mind. No longer will you need to worry that a storm is going to cost you hundreds of dollars in wasted food, or even worse, leave your family in the cold and dark for an extended period. Even if the generator is only needed once or twice per year, you will certainly be happy it’s available when those occasions do arrive.

Generator Services for Every Stage

No matter what kind of generator service you need in Pikeville or Prestonsburg, the team at American Heating & Cooling can handle the job. For all repair, maintenance, or installation projects, give us a call at 606-437-0838 to get started.

Generator Repair

Like all other pieces of equipment, generators in Pikeville need repairs from time to time. You may not know exactly what went wrong when your generator won’t turn on, so our technicians begin with a detailed troubleshooting process. Once we’ve found the issue, the repair can usually be completed quickly with parts we keep on hand. Some of the repairs your unit may require include failed transfer switches, battery and charging system problems, control board faults, fuel delivery issues, and engine problems.

Get Expert Repair

Generator Maintenance

If you fail to provide ongoing maintenance to your generator, it may not be able to perform when you need it most. During a maintenance visit, our technician completes an oil and filter change, tests the battery, does a coolant check, tests the transfer switch, and more. Most standby generators live outdoors in Pike County, meaning they face humid summers and cold winters that often dip below freezing. Keep up with maintenance so you can be sure your generator hasn’t fallen out of working order while it wasn’t being used.

More About Maintenance

Generator Installation

Are you hoping to add a generator to your property for the first time? Or do you need to replace an old unit that no longer works reliably when the power goes out? Either way, our installation services are the answer. We will get the sizing right, make all the necessary connections, and confirm that everything meets code requirements.

See Installation Options

Don’t Have a Generator Yet?

If you don’t have a generator backing up your home in Pike County, you already know what you stand to gain by adding one. When the power goes out after a storm, you might endure days of darkness along with freezing temperatures. Or, if it’s a summer outage, you’ll have to go without the air conditioning that keeps your house comfortable while the heat and humidity climb outside.

Working with American Heating & Cooling to install a generator is a wise investment, and the whole process starts with an in-home evaluation. We don’t make generic recommendations, as the only way to ensure excellent performance is to customize the installation to serve your needs perfectly. When our technicians visit, they will look at your electrical panel, calculate your actual load requirements, and determine what fuel source is available to power the generator.

Once the important decisions are made and a generator is selected, our team will handle everything from start to finish. That includes the electrical work, the concrete or composite pad, the gas line connection, pulling the permits, and much more. You won’t need to hire multiple contractors for the various stages of this project, as we’ll do it all while meeting the highest quality standards.

Your Local Generac Generator Company in Pikeville

American Heating & Cooling is an authorized Generac dealer. This is a generator brand we highly recommend and frequently install throughout Pike County. Their products have proven their worth time and time again, which is why we trust them for our customers.

There are a number of different products in the Generac lineup, so we’ll work with you to pick out the right model with the right features. For example, the Guardian Series units have automotive-grade engines that can endure long duty cycles. This is perfect for a home deep in the mountains, but may not be necessary closer to town. Features like True Power Technology, which produces clean and stable power for electronics, and the Mobile Link remote app for monitoring the generator’s status, allow this brand to stand head and shoulders above the rest.

How a Whole-House Standby Generator Protects You

Using a whole-house standby generator is an entirely different experience from relying on a portable model. While a portable generator might be better than nothing at all, it’s not nearly as convenient and reliable as a standby version. Here are a few reasons why a standby generator is the way to go:

Safety: It’s inherently dangerous to run a portable generator too close to your home, as the emissions can lead to carbon monoxide buildup in enclosed spaces.
Avoid extension cords: Portable generators require you to run extension cords through doors or windows to power up a few select appliances. Not only is that inconvenient, but it can also increase the risk of a fire.
Convenience: A properly installed standby generator will simply turn on when the power goes out. You don’t have to do a thing. In fact, you don’t even have to be home. The unit will spring into action and be up to full power in less than a minute. Then, when the grid comes back online, the generator will turn off automatically.
Self-testing: Most standby generators are programmed to test themselves periodically by turning on to run the engine and charge up the battery. This usually happens once per week. These short, regular tests make it far more likely the generator will start successfully when the power goes out.

What Parts of the Home Need Backup Power?

As you contemplate adding a generator to your home in Pikeville or Prestonsburg, it’s important to consider exactly what you want to back up in the case of an outage. There are three general schools of thought on this point:

Whole-Home Backup

This means that every circuit in the house stays live, exactly as if the power never went out in the first place. You’ll have central air, all of your outlets and lights, kitchen appliances, and everything else. While this is obviously the most convenient choice, it’s also the most expensive, as you will need a large generator and plenty of fuel to power it.

Essential-Circuit Backup

You can think of this as the other end of the spectrum from the first option. In this case, you are only backing up the basics, such as your refrigerator and freezer to avoid losing food, and perhaps a sump pump to keep your basement dry. The exact list of what is considered essential will depend on your specific needs, as some people may need to back up critical medical equipment or other non-negotiables.

Expanded Essentials

The third option is to carve out a middle ground where you stop somewhere short of a whole-home system while also covering more than just the basics. Things you might choose to add in this case could include the lights and outlets in a few rooms, the garage door opener, or the water heater. Again, there is plenty of room for personal preference here, so you’ll need to think about what’s important to you and make a detailed plan.

Why Homeowners in Pike County Choose American Heating & Cooling

It’s easy to understand the value of a generator in Pikeville, but why would you choose American Heating & Cooling to do the work? There are other contractors you can choose from in this area, but we take pride in rising above the competition.

Experience: We have been in business since 2003, giving us 23 years of delivering outstanding results for our customers.
Veteran-owned business: President and owner Kyle Wallace started his career in the U.S. Navy, which is where he got his start in the HVAC field. We greatly appreciate and respect all veterans and active military members. We’ll never forget what you do and have done for this country.
Excellent reviews: With more than 100 reviews on Google, we have built a strong reputation for getting the job done no matter the situation. You don’t have to take our word for it when you can read the comments of many who have come before you.
Financing is available: We understand that generator projects can be expensive, so we offer financing options to ease the burden while still getting exactly what you need. Check out our financing page to see what is available.

Whether you are located in Pikeville near Brothers Wright Distilling or further north by Mountain Music Exchange, we’ll be happy to serve you. It all starts with you reaching out to our friendly team.

Give us a call at 606-437-0838 or fill out our form for home generator service you can trust.

Frequently Asked Questions

Is there a charge for your generator inspection?

Contact our team directly for pricing information on your specific project. Costs can vary depending on exactly what you require, so let’s chat before your first appointment and make sure you know what to expect.

Where do you provide generator work?

We are happy to visit homes throughout Pike County to provide generator services. Some of the many locations we have served over the years include Pikeville, Jenkins, Whitesburg, Prestonsburg, Paintsville, Virgie, and Elkhorn City. If you aren’t sure whether or not we can service your location, please call us at 606-437-0838 for more information.

What’s the difference between a standby generator and a whole-house generator?

The two systems work in the same way, with the only difference found in scope and sizing. A standby generator is a permanently installed backup generator that starts automatically when the power goes down. It is connected to your home’s electrical system and will fill in the gap when you lose power from the grid without you having to do anything at all. A whole-house generator is actually a specific type of standby generator that has been sized and installed so it can back up every circuit in the home.

Do you service generators you didn’t install?

Absolutely. We are able to provide maintenance and repair on Generac units and most other residential brands, regardless of who completed the initial installation. If you would like to schedule service, reach out to us at 606-437-0838 for help.

Are you authorized to work on Generac products?

Yes. American Heating & Cooling is an authorized Generac dealer. Our technicians are trained on Generac products to provide installation, repair, and maintenance work to the highest standards. No matter what type of Generac generator you have on your property, our expert team is ready to work on it for you.

How do you determine what size generator I need?

Determining the right generator size for your home is not a DIY project. Instead, have our technicians visit your location to do an in-home evaluation of your electrical panel and complete load calculations. With basic data collected, we’ll talk to you about what you want the generator to power when the grid goes down, and then we’ll make our professional recommendations for you to consider.

How long do generators last?

With proper maintenance, a residential standby generator can last 15-20 years, or longer. The actual lifespan will depend on a number of factors, including how often the generator is forced into action and how exposed it is to the elements. If your unit regularly covers multi-day power outages, frequent maintenance can protect its longevity.

Can a standby generator run my HVAC system?

Yes, when it is sized correctly. Central air conditioners and electric furnaces do draw significant wattage, especially when they first start up, so we’ll keep that in mind when doing load calculations. Make sure to explain to our technicians that you want your generator to keep the HVAC system running so we can plan accordingly and make the right recommendations.